If you need help with a product, please contact AstrologyStore with your question. Please send your issue ASAP to receive the quickest service. No need to say “hi” or “are you there?”
You can grab redeliveries at the Astrology mainstore from the customer service kiosk. If you aren’t able to get something from the kiosk, you can message AstrologyStore with your transaction information. I’ll verify the purchase on my end and send you a replacement.
Occasionally, I mess up a product and I’m not even aware of it. If you notice a problem, please let me know! Send an IM and a notecard backup to AstrologyStore with the exact product you need help with and the details of your problem.Please check out the following examples of bad and good requests.
Please check out the following examples of bad and good requests.
Bad Customer Service Request
Hello, I bought your hair and I can’t get it to work
Good Customer Service Request
Hello, I purchased Magenta in the Color Fun pack and it’s not changing the colors of the hair.
I’m here to help
Hopefully, you won’t need to contact me about anything, but if you do, help feel free to contact me!